We firmly believe in and stand behind our product 100%. However, we understand that it cannot work perfectly for everyone all of the time. Our team doesn’t offer a trial version of Plugins. If the plugin doesn’t meet your expectations, we will refund you within 14 days of your original purchase.
We will stop your Subscription and issue you a refund. While some refunds may be instant, refund credit can take up to 5 – 10 business days to show up in your credit card statement.
Key Points to Remember:
- Your request for a refund must be received within 24 business hours of the 14 days of the date and time of opening your paid Account or your annual renewal.
- We will process your refund as soon as we’re able to. In some cases we might ask you for the opportunity to resolve the issue for you.
- If adequate notice is not received and your credit card is subsequently charged, you will not receive a refund.
- The Refund process can not be initiated if the user has successfully renewed the subscription for the purchased plugin or service.
To submit a refund request, please contact us here.